Important Numbers
Every second counts in an emergency and could mean the difference between life and death. Currently, there’s no single emergency number in South Africa so it’s very important for you to have the correct contact details handy for a speedy response to your specific emergency.
Before you call
- Always make sure that it’s a real emergency before you call as tying up emergency lines could lead to the prolonged suffering or death of someone else. When calling an emergency number, make sure that you have the following information ready:
- Specific details about the location (address) of the incident or potential patient. Provide landmarks if you can.
- Specific details of the incident. Speak clearly and as calmly as you can to the person taking your call.
- Specific details about the contact person (name and telephone number). Make sure that the telephone line is available until emergency services arrive at the scene.
Public Emergency Communication Centre (PECC)
Should you have problems getting through to the numbers below, as their call takers are able to reroute calls to external agencies like Metro Emergency Medical Services and the South African Police Service.
Cellphone
021 480 7700
Landline (calls are free)
107
10177
021 937 0500
The Fish Hoek Community Service Centre (CSC)
021 784 2720
021 784 2722
SAPS Flying Squad
Cellphone
112
Landline
10111
Fish Hoek SAPS
Fish Hoek SAPS can also be contacted directly using the following mobile numbers below when the landline service is unavailable during loadshedding.
CSC
082 522 2745
Sector Patrol Van
082 522 2053
Animals
Animal Rescue Association
021 682 2626
Animal Rescue Association a/h
082 601 1761
Baboon Hotline
071 588 6540
Cart/ Horse Rescue Protection
082 659 9599
SPCA
021 700 415 8/9
SPCA a/h
083 326 1064
TEARS Animal Rescue
071 864 4849
Fire
Fish Hoek Fire Station
021 400 7111
Cape Town Fire Control Centre
021 590 1900
Law Enforcement
Law Enforcement
021 480 7700
Law Enforcement - Fish Hoek Beach Office
021 784 2000
Land Invasion
0800 225 669
Medical
Cape Medical Response (CMR)
082 782 4444
False Bay Hospital
021 782 1121
METRO Ambulance Services
10177
Poison Information Helpline
086 155 5777
Person with disabilities
SMS Help to 31531
National Department of Health
https//www.health.gov.za
National Institute of Communicable Diseases
https://www.nicd.ac.za
Security Companies
Deepblue Security
021 790 7901
Mach1 Security
021 782 2661
Fidelity ADT Security
086 121 2300
Ithuba Security
086 102 1911
PRAU Security
081 270 9317
Helplines
Childline
116 / 021 762 8198
Woman Abuse Helpline
0800 015 0150
Lifeline
021 461 1113
National Aids Helpline
0800 012 322
National Human Trafficking Hotline
0800 222 777
Gender Based Violence Command Centre
0800 428 428
National Shelter Movement
0800 001 005
Rescue Services
Disaster Management
080 911 4357
Table Mountain National Park
086 110 6417
NSRI Sea Rescue
021 449 3500
Mountain Rescue
021 948 9900
SAPS
Simon's Town
021 786 8646
Ocean View
021 783 8300
Ocean View
079 894 0126
Muizenberg
021 787 9000
Kirstenhof
021 702 9123
Kirstenhof (Loadshedding)
082 411 2368
Control Rooms & City of Cape Town
SA Navy OPS Room
021 7873818 /19 /20
Cape Town Control Room
021 480 7700
Cape Town Control Room
107 – Free from landline
Cape Town Control Room
112 – Free from cellphone
City of Cape Town
086 010 3089